Metro America Media Group

Thank you for representing us as a contributor. Please take a moment to tell us about your experience and how well The Met Sentinel is or can be meeting readers expectations. NOTE: Only MNN Affiliates are permitted to participate in this survey. (▼ Start Below ▼)

1. How long typically have your readers used our services? (▼ Single selection only ▼)

0 - 12 Months
1 - 3 Years
More Than 3 Years

2. What products and services have your readers purchased from us? (▼ Check all that apply ▼)

Online Newspaper Subscription
Merchandise, SWAG, i.e. coffee mugs, T-shirts, etc.
Click-Through to Amazon or ebay
Printed Newspaper Subscription

3. Overall, how satisfied are your readers with their experience? (▼ Single selection only ▼)

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

4. Please share their reasons why they feel the way they do? (▼ Type answer below ▼)

5. Please share your readers ratings per the following areas of our services and products: (▼ Multi-part question, single selection each part ▼)

5A. Customer Service (▼ Single Selection ▼)

Excellent
Good
Fair
Not Good
Poor

5B. Quality of Content (▼ Single Selection ▼)

Excellent
Good
Fair
Not Good
Poor

5C. Pricing & Value (▼ Single Selection ▼)

Excellent
Good
Fair
Not Good
Poor

5D. Our Professionalism (▼ Single Selection ▼)

Excellent
Good
Fair
Not Good
Poor

5E. We Meet Their Needs (▼ Single Selection ▼)

Excellent
Good
Fair
Not Good
Poor

6. Will your readers likely use our services again? (▼ Single Selection ▼)

Yes
No
Not Sure

If Not, why not? (▼ Type your answer below ▼)

7. Would your readers recommend us to a colleague or friend? (▼ Single Choice Answer ▼)

Yes
No
Not Sure

8. Do you or your readers have any additional feedback or any other suggestions for improving our services? (▼ Type your answer below ▼)

The Met Sentinel is somewhat a social enterprise with social and environmental mandates. In an effort to be Eco-friendly and keep costs as low as possible, we publish our newspaper online thus making it more accessible to as many readers as possible. Please take a moment to answer the following additional questions. (▼ Continue Below ▼)

Is this an important factor in readers purchasing decision and why or why not? (▼ Type your response below ▼)

Have readers perceptions changed and why? (▼ Type your response below ▼)

We are currently a free newspaper. Should we start charging and how much? (▼ Type your response below ▼)

☺ Great job! ♥ The survey is complete. Thank you for participating today! Please read below and submit. ▼

User Agreement

• By continuing, you agree to our Privacy Policy and Terms of Service as it pertains to this voluntary survey. • Also, you attest that all the answers you gave were true and accurate to the best of your ability. • Finally, you agree to NOT make any part of this survey public including the results you will get in the near future.